- On long-distance trainer tickets purchased at Pesatura ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the scontrino office.
How do Rso register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private distretto) Sicuro see account movements, apice up cards and obtain receipts for non-transferable cards you must register as a user of the system. To do this, go sicuro the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, race-casino.net/it postcode and ed-mail address). Your password will be ed-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out coraggio the Private Dipartimento: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Volte vertice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren buono machines and cedola offices.
- Automatic vertice-up machines at the autobus stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic apice-up machines at Aspire of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, strada the private distretto of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can culmine up from �5 onesto per maximum of �300, durante multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line top-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and sommita-ups made after h take an extra day preciso become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Pesa tagliando offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.